Terms of service
Terms of Service
Last Updated: 12.07.2025
Welcome to The Witchy Bitch website (“Site”), operated by Aletheia (“we,” “us,” or “our”). By accessing or using this Site or purchasing our products or services, you agree to be bound by these Terms of Service (“Terms”).
If you do not agree to these Terms, please do not use the Site.
1. ELIGIBILITY
You must be at least 18 years old, or have the consent of a parent or legal guardian, to use this Site or purchase any products or services.
By using this Site, you confirm that you meet this requirement.
2. PRODUCTS AND SERVICES
We offer physical products, digital products, and spiritual services, including but not limited to tarot readings, channelled messages, and holistic resources.
We make every effort to accurately describe our products; however, we do not guarantee that descriptions, colours, results, or outcomes will be identical to expectations, as these may vary.
3. SPIRITUAL READINGS AND DISCLAIMER
All spiritual readings, guidance, and services are provided for informational and entertainment purposes only.
They are not a substitute for professional advice, including but not limited to medical, psychological, legal, or financial advice.
You acknowledge that any decisions made based on our services are your sole responsibility.
4. PAYMENT AND BILLING
All payments are processed securely via Shopify and third-party payment providers.
By placing an order, you confirm that:
- Payment details provided are accurate and valid
- You are authorized to use the selected payment method
- You consent to being charged for your order total
5. REFUNDS, DIGITAL GOODS AND CANCELLATIONS
Due to the nature of our products and services, including digital and personalised items, refunds and cancellations are limited.
Digital and personalised services begin immediately upon purchase. Where you have agreed to immediate commencement of services, you acknowledge that you may lose your statutory right to cancel once performance has begun.
Physical goods may be eligible for returns or refunds in accordance with applicable consumer protection laws where items are faulty, damaged, or incorrectly supplied.
Where issues arise, please contact us and we will review genuine concerns in line with applicable consumer law.
6. INTELLECTUAL PROPERTY
All content on this Site, including text, images, graphics, logos, and designs, is owned by The Witchy Bitch or licensed to us.
You may not copy, reproduce, distribute, or use any content without prior written permission.
7. USER CONDUCT
You agree not to:
- Use the Site for unlawful or harmful purposes
- Interfere with the Site’s operation or security
- Post or transmit abusive, offensive, or misleading content
We reserve the right to restrict access to users who violate these Terms.
8. EXTERNAL LINKS
This Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of external sites.
9. LIMITATION OF LIABILITY
To the fullest extent permitted by law, we are not liable for:
- Any indirect or consequential loss
- Any reliance placed on spiritual readings or services
- Any decisions made based on information provided through our services or Site
All services are provided on an “as is” basis.
10. GOVERNING LAW
These Terms are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. CHANGES TO TERMS
We may update these Terms from time to time.
Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
Where material changes occur, we will take reasonable steps to highlight them.
12. CONTACT INFORMATION
If you have any questions about these Terms, you can contact us at: