At The Witchy Bitch, we strive to ensure your complete satisfaction with every purchase. Please review our policy below regarding refunds, cancellations, and damaged items:

Digital Products (e.g., Tarot Readings):

Due to the nature of digital products and personalized services, all sales are final. Refunds or cancellations for digital items are not accepted once the order has been processed or delivered.

Physical Products:

If you are not entirely satisfied with your purchase, please contact us within 14 days of receiving your order to discuss your concerns. Returns or exchanges may be accepted for physical products, provided the items are unused, in their original packaging, and in resalable condition.

Damaged Items:

If your order arrives damaged, please notify us within 7 days of receipt. You must provide clear photos of the damaged item(s) and packaging through the Contact Us form on our website to help us assess the issue. Failure to provide photos within this timeframe may result in denial of your claim.

Cancellation:

Orders for physical products can be canceled within 24 hours of placing the order. After this period, the order will be processed and shipped, and cancellations may no longer be possible.

To initiate a return, cancellation, or report a damaged item, please use the Contact Us form on our website with your order details and photos (if applicable). We reserve the right to deny refunds or cancellations that do not comply with this policy.

Thank you for understanding.